Who can use Manage Booking?

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• How many times can I make use of Manage Booking?

  There is no limit on the number of times to use Manage Booking.

• If I made my booking with a travel agent, can I use Manage Booking?

  Yes. However, the Cancel and Refund facility will not be available.

• Which bookings can I use to access the Manage Booking facility?

  Manage Booking facility is available for eTickets: booked on jetairways.com and across any Jet Airways office / travel agents (ticket number starting with 589) with valid / unutilised travel itineraries which have been ticketed

• How many days prior to my travel can I use Manage Booking?

  You can use this facility: for Domestic flights: up to 1hour prior to departure for International flights: up to 3 hours prior to departure

• Which bookings can I use to cancel/refund on Manage Booking facility?

  Cancellation and refund of bookings on Manage Booking facility is available for eTickets that are booked on jetairways.com only and before making any changes. This facility can be utilized for both Domestic and International sectors.