Which bookings can I use to access the Manage Booking facility?

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• Which bookings can I use to cancel/refund on Manage Booking facility?

  Cancellation and refund of bookings on Manage Booking facility is available for eTickets that are booked on jetairways.com only and before making any changes. This facility can be utilized for both Domestic and International sectors.

• How do I access Manage Booking?

  Manage Booking is available on the home page of the Jet Airways website, www.jetairways.com. To access Manage Booking, you will need to enter your six- letter Jet Airways Booking Reference No. (PNR), first name and last name (as in the PNR).

• Who can use Manage Booking?

  Currently passengers who have booked their tickets on jetairways.com, across Jet Airways offices / Travel Agents (Ticket number starting with 589) are eligible to use Manage Booking facility.

• Are MultiCity bookings allowed for Change on Manage Booking?

  MultiCity bookings are unable to use the ’Change Booking’ feature on the Manage Booking.

• Can I cancel/ refund my entire booking on Manage Booking facility?

  Yes, you can cancel your entire booking and obtain a refund to the same credit card/debit card/banking account used to purchase tickets on www.jetairways.com. However, if you have already checked-in using our web or mobile check-in service, kindly ...