Can I cancel/ refund my entire booking on Manage Booking facility?

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• Which bookings can I use to cancel/refund on Manage Booking facility?

  Cancellation and refund of bookings on Manage Booking facility is available for eTickets that are booked on jetairways.com only and before making any changes. This facility can be utilized for both Domestic and International sectors.

• Until what time, can I cancel/ refund my booking online?

  for domestic flights, up to 1 hour prior to flight departure. for international flights, up to 3 hours prior to flight departure.

• Can I change my origin and destination through the Manage Booking facility?

  Currently this feature is not available through the Manage Booking facility.

• Which bookings can I use to access the Manage Booking facility?

  Manage Booking facility is available for eTickets: booked on jetairways.com and across any Jet Airways office / travel agents (ticket number starting with 589) with valid / unutilised travel itineraries which have been ticketed

• If I update my booking through the Manage Booking facility, how do I know that the changes have been stored in my booking?

  A confirmation message will be displayed on your screen once your changes have been updated in your reservation.