A guest booked a ticket prior to the launch date although flying after Fare Choices is introduced. Which rules apply?
If a ticket was issued prior to the launch date, the old rules apply. If tickets are issued on or after the launch date, the Fare Choices’ rules will apply. The travel date does not matter. If the ticket is changed and reissued on or after launch date, the new rules will apply.
Please note, JetPrivilege entitlements will be revised effective travel on or after Aug 17, 2016 irrespective of the booking date. Complete details can be viewed here.
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If a guest books a flight before Fare Choices was introduced, will the booking change?
The existing booking remains unchanged even if the same was made before the introduction of Fare Choices. The terms and conditions present at the time of booking will apply. Please note, JetPrivilege entitlements will be revised effective travel on ...
What are Fare Choices?
Fare Choices is a new concept designed to provide guests with tailor-made fare plans thus providing more choice and flexibility for their travel requirements. Fare Choices offers eight different fare plans across Economy, Première and First Class ...
How will the guest know the baggage allowance applicable for each fare category?
If a guest has purchased a ticket through a travel agent he/she should ask the agent the baggage allowance applicable for the ticket purchased. For bookings made on jetairways.com, mobile app, Jet Airways’ ticketing counters and Contact Centre, the ...
How will a guest know the benefits offered on the purchased Jet Airways ticket?
a. If a guest has purchased a ticket through a travel agent he should ask the agent which Fare Choice he has purchased. b. For bookings made on www.jetairways.com or mobile app, at Jet Airways’ Counters and Contact Centre, the selected Fare Choice ...
Will this mandate by RBI apply to American Express credit cards?
For American Express cards, the ‘extra level of authentication’ is slightly different. On the payment page at jetairways.com, you will be asked to enter you billing address, which will be passed on to the bank. This will be verified against your ...