If a guest books a flight before Fare Choices was introduced, will the booking change?

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• A guest booked a ticket prior to the launch date although flying after Fare Choices is introduced. Which rules apply?

  If a ticket was issued prior to the launch date, the old rules apply. If tickets are issued on or after the launch date, the Fare Choices’ rules will apply. The travel date does not matter. If the ticket is changed and reissued on or after launch ...

• What are Fare Choices?

  Fare Choices is a new concept designed to provide guests with tailor-made fare plans thus providing more choice and flexibility for their travel requirements.  Fare Choices offers eight different fare plans across Economy, Première and First Class ...

• How will the guest know the baggage allowance applicable for each fare category?

  If a guest has purchased a ticket through a travel agent he/she should ask the agent the baggage allowance applicable for the ticket purchased. For bookings made on jetairways.com, mobile app, Jet Airways’ ticketing counters and Contact Centre, the ...

• Is Fare Lock offered on every flight?

  Fare Lock is only available for flights operated by Jet Airways.

• I want to cancel/reissue/change a booking, which was made using the Maestro Debit Card option. How will I get my money back and when?

  For your convenience, you can cancel your booking accordingly: a) Cancellation/refund before flight departure – Please use our Manage My Booking facility. b) Cancellation/refund after flight departure – Please visit the nearest Jet Airways counter. ...