We understand that your pets are family to you. At Jet Airways we are committed to providing your precious pet with a comfortable journey.

Your pet can be transported either as 'Accompanied (part of checked baggage)' or 'Unaccompanied' (shipped via Cargo).

Pets booked as accompanied baggage or excess baggage

Pets booked as accompanied or checked baggage are transported in the cargo hold of the aircraft in a pet container, provided by the pet owner and approved by the regulatory authorities.To book your pet under this category, please contact any Jet Airways reservations and ticketing office or our call centre on IVR.

Pets booked as unaccompanied baggage (manifested cargo)

In case your pet is travelling 'Unaccompanied' you may contact our Cargo office for booking the travel.Both Accompanied and Unaccompanied pets will travel in the cargo hold of the aircraft.

Jet Airways policy with respect to carriage of animals

• We accept domesticated dogs, cats, birds and rabbits on flights within India (except ATR-operated flights).

• Domesticated dogs and cats only will be accepted on International flights. (Except flights to / from UK).

• Female pets with suckling young and un-weaned puppies / kittens will not be accepted.

• Weaned puppies or kittens under 8 weeks will not be accepted.

• Pregnant animals will not be accepted.

• Book your pet dog or cat at least 24 hours in advance as accompanied baggage for domestic flights and at least 72 hours in advance for international flights.

• Live animals will be carried in the cargo hold only and cannot be carried in the cabin.

• Jet Airways will accept a maximum of 3 pet containers on B737 aircraft and a maximum of 5 pet containers on A330 / B777 aircraft, subject to space availability.

• One guest can carry maximum of three pet containers on Domestic flights and two pets containers as accompanied baggage on International flights in the aircraft hold subject to space availability.

• Jet Airways is not liable in case of injury or death of the animal.

• Dogs and cats must be at least 8 weeks old for travel in India or a minimum of 4 months old for travel on International flights.

• Live animals along with their respective container weighing up to 32 kgs, will be accepted as checked-in baggage. If the weight exceeds 32 kgs, the same will be accepted for carriage as cargo.

Container requirements

The container shown in the image should be utilized for carriage of animals.

The design and construction of the container must conform to the IATA Live Animal Regulations. Kindly ensure that the container meets these requirements prior to the day of travel.

Always ensure that the crate is large enough for your pet to sit, stand and turn around comfortably. This means an excess space of at least 3 inches on all sides and the top of the crate measured with your pet standing inside.

Note:

• Bowls for food and water must be attached to the door of the crate

• Funnel and pipe system, to ensure the airline can add water in the bowl without having to open the door of the crate.

• Absorbent pad or mat at the bottom of the crate

• Plastic ties to seal the door of the crate on all four ends

• One extra feed for your dog or cat in a zip lock bag attached to the top of the crate in case of flight delay.

• Details including pet's name, photo, basic nature and feeding instructions to be mentioned on the crate.

• Emergency contact details of pet owner

• Crate with ventilation on all four sides is preferred

• Avoid crates with ventilation and openings at the top.

• Crates with only clamp locking should be avoided

Portable kennels or a small container may be accepted provided the construction and ventilation is considered adequate and meets all size restrictions and general criteria.

An animal and/or container will not be accepted when

• The container is not sufficiently sturdy or is in poor condition which may lead to the animal escaping easily.

• The container or animal is unclean.

• The animal appears diseased.

• The animal is unduly savage.

• The container could cause injury or suffering to the animal.

• The container fails to meet the IATA regulations stipulating that the animal must be able to:

• Stand up straight

• Lie down without being cramped and

• Turn around within the crate or kennel.

Charges:

International

The weight of the pet along with the container is taken into consideration when charging excess baggage.

• Weight Concept: The weight of the pet plus the container will be charged, irrespective of the owner's baggage being within the Free Baggage Allowance or not.

• Piece Concept: The container inclusive of the pet is considered as an additional piece of baggage, irrespective of the number of baggage pieces the guest is carrying. Excess baggage charges for such additional baggage is twice the standard excess baggage charges applicable per piece. If the piece of baggage is overweight or oversized, additional excess baggage charges will apply.

Within India

• Jet Airways will levy a flat fee of INR 5,000 per container for carriage of pets on domestic journeys within India. This fee will not apply to Service Animal accompanying a disabled guest.