Guests with sight disabilities can travel with or without a sighted companion. If you would like wheelchair assistance or help with directions and/or navigating the terminals, please let our check-in agents know. Advance notice of your request makes it easier for us to make suitable arrangements to ensure a seamless travel experience.
Medical clearance is not required for guests with sight disabilities unless the guest requires special medical care during travel or has some other existing medical condition.
Guests who have both a sight as well as a hearing disability (deaf and blind) will need to travel with a safety assistant, so that the crew can convey safety instructions in a method of communication (tactile sign language) understood by the guest. For information on travelling with a Service Dog, please read the section on service animals.