How can a travel agent make changes to a booking that has been Web Checked-in?

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• If I made my booking with a travel agent, can I use Manage Booking?

  Yes. However, the Cancel and Refund facility will not be available.

• Can the guest make changes on the Kiosk once he has checked-in and printed his boarding pass?

  Once the guest has checked-in he can re-visit the Kiosk and can perform the following: - Perform a seat change  - Add the Frequent flyer number - Re-print the boarding pass The following cannot be done on the Kiosk once the guest is checked-in. - ...

• Can I make changes, cancel or refund my reservation that I have already made on jetairways.com?

  Yes online change, cancel and refund facility is available on jetairways.com and mobile app. The retrieved itinerary will display only the unutilised segments in your booking. If the status of your booking is checked-in, used or refunded, the same ...

• How many times can I make use of Manage Booking?

  There is no limit on the number of times to use Manage Booking.

• How many days prior to my travel can I use Manage Booking?

  You can use this facility: for Domestic flights: up to 1hour prior to departure for International flights: up to 3 hours prior to departure